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Responsible Gaming
Rolling 22 Casino is committed to supporting safer gambling. Gambling should be an enjoyable leisure activity, not a way to make money or solve financial problems. This page explains practical steps you can take to stay in control, recognise signs of risk and access independent support when needed.
Gamble for entertainment
Gambling involves risk, and outcomes are determined by chance or other factors outside your control. There is no guaranteed strategy for winning, and past results do not predict future results. You should only gamble with money you can afford to lose after essential expenses, financial commitments and everyday needs have been covered.
Before you begin, decide how much time and money you are comfortable spending. Treat this amount as the cost of entertainment rather than an investment. Once your planned budget or time has been used, stop playing. Do not increase your spending because you are winning, and do not continue in an attempt to recover losses.
- Set a personal spending budget before gambling and keep to it.
- Set a time limit and take regular breaks away from the screen.
- Keep gambling separate from money needed for rent, bills, food, savings or other obligations.
- Do not gamble when affected by alcohol, drugs, strong emotions or tiredness.
- Never borrow money, use credit for gambling or sell possessions to continue playing.
- Remember that gambling is not a reliable way to earn income or improve your financial position.
- Avoid gambling as a response to stress, loneliness, boredom or personal problems.
A win does not mean that another win is due, and a loss does not make a win more likely. Trying to chase losses can lead to larger losses and may make it harder to stop. If gambling no longer feels like a choice or is causing concern, take a break and seek support.
Tools to help you stay in control
Rolling 22 Casino may provide account and gambling-management features that can help you control your play. Depending on the feature available, these may include deposit limits, loss limits, wagering or spending controls, time reminders, reality checks, temporary breaks and account closure or self-exclusion options. The availability and operation of these tools may vary.
Set limits before you play
A limit is most effective when it is selected before gambling begins and reflects your real budget. Consider setting daily, weekly or monthly limits, where available. Choose an amount that would not affect your normal living costs if it were lost. Do not set a limit based on the amount you hope to win.
Take a break when you need one
A temporary break can help you step away from gambling without making a permanent decision. Use a break if you feel distracted by gambling, are spending more time or money than planned, or want to review your habits. During a break, remove gambling applications or shortcuts where practical and avoid gambling through other accounts or services.
Self-exclusion
Self-exclusion is a stronger restriction for people who want to stop gambling for a defined period or permanently. If you request self-exclusion, follow the instructions provided and do not attempt to create or use another account. Self-exclusion is intended to support your decision to stop, but it works best when combined with practical changes and independent help.
Limits and restrictions may not take effect in every situation immediately, and they may not cover gambling with other providers. You should monitor your own activity and seek assistance if you are finding it difficult to maintain the controls you have chosen.
Recognising gambling harm
Gambling harm can affect finances, relationships, work, study, health and emotional wellbeing. It can develop gradually, and you do not need to wait until a serious crisis before asking for help. Being concerned about your gambling is enough reason to speak with someone.
- Spending more time or money gambling than you intended.
- Increasing bets or deposits to achieve the same excitement.
- Trying to win back money after a loss.
- Hiding gambling, losses or account activity from family or friends.
- Borrowing money, missing payments or using essential funds to gamble.
- Feeling restless, irritable or anxious when trying to stop.
- Thinking about gambling during work, study, family time or other activities.
- Neglecting responsibilities, relationships, sleep or personal wellbeing.
- Gambling to escape difficult feelings or to manage stress.
- Returning to gambling after deciding to stop.
- Feeling guilt, shame, hopelessness or distress connected with gambling.
If any of these signs sound familiar, stop gambling and consider using a break, limit or self-exclusion option. Tell someone you trust what is happening. An honest conversation can make it easier to reduce access to money, review your finances and obtain professional support.
Financial and personal protection
You may wish to ask your bank whether it offers gambling transaction controls or other account-management tools. Consider keeping gambling funds separate from household funds, asking a trusted person to help with budgeting, and removing saved payment methods. These steps do not replace professional advice, but they can reduce immediate access and create time to make safer decisions.
Support in Australia
Free and confidential help is available across Australia for people affected by gambling, as well as for partners, family members and friends. Gambling Help Online provides information, counselling and support options for gambling concerns. State and territory gambling support services can also provide advice tailored to your location. You can find current service information through official Australian Government and state or territory health websites.
A qualified counsellor can help you understand your gambling, plan practical changes, manage urges and address financial or relationship impacts. You do not need to have a formal diagnosis or a large debt before contacting a service. Support is also available for people who are worried about someone else's gambling.
If gambling has contributed to immediate financial danger, relationship violence, severe distress or thoughts of self-harm, seek urgent assistance through appropriate emergency or crisis services in Australia. If you are in immediate danger, contact emergency services. Your safety comes first.
Talking to Rolling 22 Casino
If you want to discuss a limit, break, self-exclusion or another safer-gambling concern, use the available customer support channel shown on the Rolling 22 Casino website or in your account. Do not provide more personal information than is necessary. Our team may explain the options available and the steps required to apply them.
Rolling 22 Casino cannot provide financial, legal or clinical advice. Independent gambling support services are better placed to help with gambling harm, budgeting, debt, mental health and relationship concerns. Asking for help early is a positive step and does not need to be embarrassing.